1. Define
- Smart and sustainable urban development is the goal of many countries in the world, including Vietnam. In Vietnam, there are about 20 provinces / cities that have been implementing smart urban projects.
- Meanwhile, cities are facing many challenges such as: city infrastructure has not met the demand of development, transport means have increased too fast. In the inner city, roads become overloaded, the public transport system is inefficient .... Resources for infrastructure, socio-economic and high-tech development are lacking;
- In order to solve the above problems, Viettel proposed to build a smart operating center which acts as a brain to synthesize, command and manage all activities of the city through collecting and standardizing data. material. At the same time, the Center will analyze, process and issue reports, decisions and command of the city's activities, effectively serving leaders and agencies.
2. Feature
- Traffic Monitoring and Management Center
Is the brain leader managing the intelligent transportation system. The real center connects traffic camera systems to observe traffic junctions and arteries in the city. Integrating signal control system, traffic violation sanctioning system and giving traffic management indicators such as accidents, traffic jams ...
Center for supervision and administration of public security
Implement the integration of the entire camera of the City. Intelligent image processing through biometric identification algorithm helps to find suspicious objects, detect and automatically alert acts and violate laws such as: Crowd gathering, demonstrations, beating each other and invade restricted areas
Implementing integrated emergency response services for people into a single number: 112 replaces 113, 114, 115, similar to the US 911 service. The center provides advanced features such as: Subscriber positioning, display on digital map, camera control focusing on the incident area from which to quickly capture information on the incident scene. Supporting the function force to determine the location of the incident, determine the optimal travel path. Simultaneously interacting, monitoring and supervising the forces handling situations such as emergency, fire protection, ... make the most of resources and resources in each area to handle.
- Center for security and information security monitoring
Viettel provides a total solution including 3 elements: Network security solutions researched by Viettel; organizing closed ATTT processes; together with ATTT team of specialists to operate, monitor, support and respond to troubleshooting 24/7 for the entire IT systems of the city such as LAN / WAN system, data center, information portal and public administration services ... At the center, providing information on traffic safety warning in real time; Display the source of the attack attacks on the system and display the targets being attacked. At the same time, provide security analysis for network, server, Email, application and user computers. Since then, the solution to protect and prevent attacks is the most effective way.
Collect data from different sources on the database system such as: data from specialized applications; Data from central systems and Data imported directly from individual data files. Implement clean, standardize, build Data mart data model, Data Model for industries, fields and synthesize statistical reports, graph reports, in-depth analysis reports to support support City decision making. Since then, to announce and provide socio-economic information for agencies, organizations and individuals according to the provisions of law.
- Center for questions and answers for people
Acting as a channel for online communication with people and visitors. This is the place to synthesize all the requirements and answer questions of the people to the city's socio-economy through communication channels such as support switchboard, mobile, social network ... By using Using artificial intelligence for answering and combining callbot, chatbot features, etc., automatically responding to public administrative procedures, common common information and direct interaction of counselors. With advanced calls, allow from consultants to transfer calls to experts of departments to answer people quickly and flexibly. Assist departments / agencies to monitor, manage and actively manage activities of receiving and handling petitions of people.
- Center for press and communication information monitoring
Built to monitor all information on cyberspace about the city. Proactively detect information crises for cities, subordinate units and city leaders. By collecting news covered with 1 million news websites, more than 40 million Facebook accounts, more than 150 thousand Group or Fanpage and all Youtube channels. Use algorithms such as natural language processing and data mining: Automatically extract words, correct vocabulary, extract important words and label words. Since then assess the nuance of the article classified by level: Positive and negative. At the same time, the Center can communicate / warn information to press agencies and the entire Tinh / city people when required.
- Center for public service monitoring
Supervise and monitor activities of public services such as: Water supply; garbage collection and treatment; drainage and wastewater treatment, local flood protection; light the city. Measure the satisfaction level of people and organizations. Thereby assessing the quality of services and making decisions in providing service and improving living standards for people
- Data center (Data center)
Data center is designed in accordance with tier 3, tier 4 international standards, ensuring safety for data of Smart Operations Center with systems such as: Network infrastructure, source system, Cooling system, smoke alarm system, access management system, Rack system and surveillance camera.
3. Benefit
- It will be a brainstorm to help the City's leaders monitor, command and operate the City's activities.
- Helping the economy grow, the security situation is guaranteed at the best level.
- The issue of people's living and working environment will be better towards a smart and sustainable development city.
Watch more at: https://www.youtube.com/watch?v=aYTASzLHZlg
