MANAGED SERVICE

SET-UP PACK

Viettel Telecom implements the setup, configuration, connection steps until accomplishing, handing the system and training staff to handle the system effectively.

Techinical	Billing
Setting up Roaming infrastructure: Voice, data, signaling, sms. Registering GSMA membership. Building technical training and guideline documents. On-site supporting and training on implementation, operation and maintenance. Testing the connections and operation of new system.	Testing systems: Billing, paying and Roaming Report. Declaring and initializing of partners’ parameters, rates and numbering plan in the system. Integrating data with Mediation, OCS, BCCS, DCH systems. Training and handing system . Testing the operation of a new system and connection

Advantages:

High-speed implementation; 2-month completion assurance by experienced and high-specialized of Viettel Telecom’s team.
Includes training and supporting after handing.

OPERATION PACK

Viettel Telecom takes care all operating tasks.

Technical	Billing
Monitoring and establishing KPI warning. Monitoring and solving KPI followed the process. Solving incurred feedbacks. Updating and advertising information of markets’ partners when a change occurred. Establishing CR needed when updating system.	Operating, exploiting and solving mistakes of billing system; reporting and making payments. Noticing monthly billings by discounted contracts. Calculating discounted revenues with partners. Supporting the resolve of incurred feedbacks. Supporting the production by using reports.

Advantages:

24/7 system monitoring,constantly upgraded.
Proactively prevent and quickly handle incidents based on 10-year-plus experienced team.
Providing the detailed and accurate reports.

TEST LAUNCHING PACK

Viettel Telecom implements the roaming testing to launch the service with the partners.

Technical	Billing
Creating Change Request (CR) for testing. Cooperating with partners and TADIG to do technical tests. Creating CR to launch the partner’s network.	Declaring parameters in billing systems. Cooperating with IREG and partners, DCH to do billing test. Creating CR to launch the partner’s network.

Advantages:

Complete the tests quickly by a professional and advanced remote testing system.
Connect to more partners from Viettel Telecom’s roaming relationships that already existed with more than 400 partners.

EXTRA SERVICE

Our network and real-time charging experts provide the migration from GRX to IPX, and the integration of GRX/IPX with roaming services, including data packs, online charging, network data optimization, customer self-activation, re-charge and self-care to deliver added value.

GRX

Reach to each and every data roaming enabled GSM (GPRS 2.5G, UMTS 3G, HSPA+ 3.5G and LTE 4G) Mobile Network Operator in the world
A robust, resilient and scalable MPLS backbone
Flexible access methods
Expert VPN/IPSec, MPLS and BGP know-how for the technical network design
Competitive prices for last-mile access and global MPLS network transport
First class, 24/7 service management and support
Presence in all 3 global GRX Peering Points
Peering arrangements with all other GRX Providers

Data Clearing House (DCH)

Full TAP Validation, configurable for each relationship, granting high TAP data quality on private and public interface.
Full support of Rejects & Returns process (RAP), including Rap Dispute management.
Full set of additional features, like TAP Creation, Rating and Re-rating, Special Processing and Format Conversions

Financial Clearing House (FCH)

Inter-PMN Invoicing, production and reconciliation, with full support of Multi Network Invoices (MNIs).

Netting and Identification of creditors and debtors, as applicable to each Customer’s specific relation.
Settlement and Payment management, including specific banking solutions.
Credit Collection management, supported by dedicated credit collection ticket system.

BECOME OUR PARTNER

Our success is based primarily on close collaboration with our dearest partners. Viettel products and services are trusted and used by thousands of well-known telcos throughout the world. Become a part of the large Viettel family and get the many benefits as you go along.