According to the Excellence Awards Council, the introduction of "Viettel Money - Leading Digital Financial Ecosystem" has highlighted the problems, realities, and challenges posed to the digital payment market in Vietnam, and approaches to boost the use of non-cash payment. From that, Viettel has proven its abilities to create a comprehensive ecosystem that allows people to easily access digital services with their official phone accounts, on multiple devices, and doesn't require a bank account or Internet connection, pioneering in the universalization of digital finance and digital services on mobile.

Debuted in 2021, Viettel Money currently has more than 22 million users. With up to 300 personalized functions, Viettel Money serves diverse needs of customers in trading, money transfer, investment, insurance and bill payment. Attentively, all transactions are absolutely secured thanks to the Viettel-owned technological platform.

“TM Forum’s Excellence Awards are amongst the toughest and most respected in the telecommunications industry. We had a remarkable selection of submissions this year and it was an extremely difficult decision to choose between all the companies partnering and innovating to improve the industry. Congratulations to all the winners this year, you reflect the best cases of customer experience, digital transformation, automation, and innovation worldwide” remarked Head Judge of the TM Forum Excellence Awards, Camille Mendler.

"This success is the great recognition of Viettel Money's role in the universalization of digital payments and digital finance to people, boosting connectivity for financially underserved in rural and remote areas” said Le Van Dai, General Director of Viettel Digital Services Corporation. “It is also the driving force for us to further develop Viettel Money towards customer centricity, allowing everyone to enjoy the benefits of a digital ecosystem.”

Viettel